About the opportunity

The General Secretariat of the Organization of American States (GS/OAS) has issued BID N° 03/26, a massive digital transformation initiative to modernize its institutional web presence. This project will migrate the OAS website from legacy technologies—including ASP, DNN, and HTML—to the latest stable version of the Drupal content management system. By consolidating its digital infrastructure into a unified, scalable platform, the OAS aims to dramatically improve its public impact, enhance digital accessibility, and streamline international communications across the Western Hemisphere in four languages (English, Spanish, Portuguese, and French).

Is This Right for Your Agency?

This RFP is ideal for mid-to-large digital agencies with enterprise Drupal expertise, a strong track record in the public sector or international organizations, and proven experience delivering complex, WCAG 2.1 AA-compliant multilingual platforms (English, Spanish, Portuguese, and French).

Opportunity Overview 

Submission Deadline: March 30, 2026, at 11:59 pm EST.

Estimated Contract Value

While the official RFP does not specify a predetermined budget or contract ceiling, the scale of the required work points to an enterprise-level engagement. Based on a functional analysis of Annex A alone — which estimates 4,830 labor hours across 47 parallel sprints — combined with the requirements of Annexes B and C, the total contract value is estimated to be well into the $1M–$1.5M+ range.

Eligibility

This opportunity is globally open. Both U.S.-based and international firms are eligible to bid independently or as part of a joint venture with domestic or foreign partners. For legal documentation, U.S. companies must submit a W-9 form, while non-U.S. companies must provide an Employer Identification Number (EIN).

Project Scope

This enterprise-scale project is divided into three integrated systems, and bidders have the flexibility to submit proposals for all three or just one or two. The project operates on an aggressive timeline, with Annex A capped at a maximum of 4 months and Annex B capped at 3 months. Payments are milestone-based, with a 20% warranty holdback for six months following delivery to ensure incident resolution and ongoing support.

Capability Areas

  • News and Multimedia Dissemination System (Annex A): A massive unified environment estimated to require up to 47 two-week sprints of effort. It centralizes ten modules including press releases, blogs, newsletters, photo/video news, official speeches, and live broadcasts. Deliverables include a unified OpenSearch cluster, institutional PDF/Word export generation for official speeches using tools like PHPWord and Puppeteer/Dompdf, and complex API integrations with Mailchimp, YouTube, and Flickr. It also removes critical legacy bottlenecks, such as lifting the current two-link limit for simultaneous live broadcasts to allow for unlimited concurrent event streams.
  • Civil Society Organization (CSO) Registration System (Annex B): A fully digital platform replacing the manual, email-based registration process. Deliverables include an online application form with document uploads, an internal OAS review workflow, automated email notifications, a publicly searchable database, and self-management capabilities for CSOs to update their profile data.
  • Political Bodies Web System (Annex C): A consolidated web architecture for OAS bodies, such as the General Assembly, Permanent Council, and Member State Missions. This module requires seamless integration with the DocuVera API for official documents and the institutional DNN module for events and activities, ensuring Drupal does not duplicate existing document repositories.

Key Details & Instructions:

  • Deliverables: Functional Drupal modules, WCAG 2.1 Level AA compliant templates, architecture design, migration of historical content, staff training, and comprehensive end-user and technical manuals. The system must fully support four languages: English, Spanish, Portuguese, and French.
  • Submission Instructions: Bidders must register and submit proposals electronically through the Official GS/OAS ProcureWare Portal. Submissions must be separated into Technical, Price, Legal, and Financial/Commercial Reference documentation.
  • Evaluation Criteria: Proposals will be evaluated using a technical-economic analysis. Notably, all technical evaluation factors, when combined, carry a higher level of importance than cost or price.

Why This Project Matters 

For Drupal professionals and digital agencies, this RFP presents an exceptional opportunity to architect a high-visibility, enterprise-scale solution. The project demands sophisticated use of native Drupal functionalities to ensure long-term sustainability, complex shared taxonomies spanning multiple content types, federated identity integration using Microsoft Entra ID (Azure AD) via OIDC/OAuth 2.0/SAML 2.0, and strict adherence to WCAG 2.1 Level AA accessibility standards.

More importantly, this platform improvement delivers immense public value. The OAS is dedicated to promoting democracy, strengthening human rights, fostering economic development, and advancing peace and security across the Americas. Modernizing their digital ecosystem ensures that 35 member states, civil society partners, and the global public have transparent, accessible, and immediate access to critical international diplomacy, resources, and communications.

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