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Summary

Due Date 2025-12-04T17:00:00
Buyer City of Charleston
Country USA
State South Carolina

The City of Charleston is seeking a vendor to redesign and modernize its public website ecosystem, implement a sustainable content governance model, and provide ongoing support services. The project aims to deliver a resident-first, ADA-compliant website that is fast, secure, and easy to navigate, while consolidating and streamlining content across departments.

Key Requirements
CMS API GA4 DAM WCAG

Scope of Work

Conduct stakeholder interviews and resident research
Perform a comprehensive content audit and inventory
Develop a governance blueprint
Create a site map and navigation structure
Implement a modern, mobile-first visual design

Submission Details

Submission Deadline
December 4, 2025, 5:00 PM UTC
Questions Deadline
November 17, 2025
Submission Method
Mail
Contact Email
Format
PDF
Required Documents/Instructions
Cover Letter & Executive Summary Understanding of City Objectives Discovery & Research Plan IA/UX & Content Strategy Design System & Accessibility CMS Selection & Technical Architecture Integrations Plan Migration & Governance Training & Change Management Hosting, Security & Performance Project Plan, Timeline & Staffing Support SLAs & Continuous Improvement Relevant Case Studies References Cost Proposal

Solicitation Package